DID YOU KNOW??? The Bank of Odessa offers Instant Debit Card Alerts!
The Instant Debit Card service allows bank customers to receive alerts via text message on their cell phone when an ATM/Debit Card transaction occurs. Generally, these alerts are generated as soon as the transaction is approved or rejected. If you are interested, call the bank to get signed up today!
Disclosure: 1. Message frequency varies by account. 2. Message and data rates may apply. 3. Text HELP to 72586 for help or call (816) 633-5331 or (816) 230-4512. 4. Text STOP to 72586 to cancel. Participating carriers include AT&T, Sprint, T-Mobile, Verizon Wireless, Boost, Virigin Mobile, MetroPCS, Alltel, AWCC, Cricket, Google Voice, and U.S. Cellular.
How to get a Debit Card?
If you are interested in getting a Debit Card, please come in and fill out a Debit Card Application and return it to the Bank of Odessa. Upon approval, your card will be ordered and sent to you via mail. You can expect it to arrive within 10-15 Business Days.
When your card arrives…
Your card will arrive with a document explaining the activation process, safety tips, benefits, and directions of use. We encourage you to retain this document, as it may be a helpful tool to use for future reference.
The number you call from to activate your card must be the primary phone number you have on file with the bank.
When setting your PIN Number, ensure that it is a unique number that is difficult for others to guess. Do not share your PIN Number with anyone else.
If you experience any problems while activating your debit card, feel free to reach out to the Bank of Odessa for assistance.
Bank of Odessa cardholders may use their debit card at any UMB ATM to withdraw cash from their account, free of charge
The Bank of Odessa has limits in place for your protection. While using your debit card you will be able to withdraw up to $400.00 per day in cash from the ATM, and you will be able to accumulate up to $900.00 per day in Point of Sale Transactions.
Monitoring for fraudulent activities is conducted 24/7. You may receive notification from our card providers if there is any suspicious activity on your account.
If you plan to travel, please notify the Bank of Odessa to prevent suspicion of fraudulent activity.
You can not place a Stop Payment order on an ATM or Debit Card transaction. If you see a transaction that you did not initiate, you will need contact the Bank of Odessa immediately.
The cardholder is the only individual authorized to speak to the Bank of Odessa about their account. You may not request or report any information if you are not the owner of the card in question.
ATM OR DEBIT CARD REPLACEMENT FEE: $5.00
CALL TO REPORT LOST OR STOLEN CARDS: 1.800.500.1044
If your debit card is lost or stolen, you should always contact the bank directly. If the bank is closed and you cannot reach a representative, you can call the above number to deactivate your card and prevent any fraudulent charges from transpiring. However, you must still call the Bank of Odessa as soon as they reopen for business so they can maintenance your account; including closing your current card and ordering a replacement.